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Warranty / Repairs

Warranty

The Mox team only sells top quality gear, but every now and then when the moon lines up with other things and something goes wobbly, we have the 100% backing and support from our manufacturers which is a great piece of mind for you and us.

If something has a hissy fit and we need to call in the scientists, all we need you to do is send it back to us so we can sort it ASAP for you.

Please wash and dry your riding gear before sending to us, or we will have to pay the goblins to do it and they get grumpy.

We also need the following details…

  • All your contact details so we can send items back to you
  • A description of what needs to be repaired.

Repairs

We can repair Gore-Tex right here in Christchurch so if you make an accidental unplanned vent in your gear we can sort it.

We have workshop facilities to fix most things depending on how badly you have wrecked it.

All repairs will be quoted prior to commencing any work so there are no surprises.

Please wash and dry your riding gear before sending to us, or we will have to pay the goblins to do it and they get grumpy.

 

Address to send your accidental efforts too

Motomox Ltd
Unit 2 120 Courtenay Drive
Kaiapoi 7630

 

Warranty on Mechanical items

Motomox warrants mechanical items free of manufacturing defects for the life of the item.

The lifetime of a product unfortunately does not mean your lifetime. The intensity under which the product is used determines the wear factor, improper care, negligence, normal wear-and-tear, modifications, alterations or used for a purpose other than which the product designed will void the warranty.

In the case of a claim please return the product / item back to Motomox or your dealer for inspection.

Returning the product / item is the first step so we can evaluate the product for a warranty claim.

 

We also need the following details…

  • All your contact details so we can send items back to you
  • A description of what needs to be repaired. 

Address to send your gear too

Motomox Ltd
Unit 2 120 Courtenay Drive
Kaiapoi 7630

 

Contact the Mox's for more information