Freight Policy
OUR DELIVERY POLICY
At Motomox our priority is fast, sturdy shipping. We use a combination of New Zealand Couriers and Castle Parcels to provide the fastest, most reliable service possible. Your order should be with you within 2 to 4 working days depending on your location. If your address is rural, please allow an extra 2 days for your goods to arrive.
Please note: We are unable to deliver to PO Boxes, so please provide a physical delivery address we can deliver your order to upon purchase.
If you are located in one of the following locations there will be an additional charge that is added after the purchase by New Zealand Couriers, Post Haste and Castle Parcels.
These locations are:
- Great Barrier Island
- Waiheke Island
- Chatham Islands
- Stewart Island
Alternatively if you can provide us with a mainland address our standard website freight applies
|
PAYMENT TYPE
|
PAYMENT RECEIVED
|
|---|---|
|
Credit Card
|
Instantly
|
|
Manual bank deposit
|
Instantly
|
|
Internet bank deposit
|
Next working day if deposited before 4pm
|
|
Phone banking
|
Next working day if deposited before 4pm
|
Tip: If paying with a manual bank deposit, send us an email when you have made the deposit so we can get your order on the courier right away.
If you have any questions, or want some more information don’t hesitate to contact us at:
- PHONE: 0800 668 666
- E-MAIL: moxsales@motomox.co.nz